Frequently Asked Questions

What payment methods are accepted?

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • UnionPay
  • Shop Pay
  • Google Pay
  • Maestro
  • Apple Pay

Is shipping free?

  • Yes, we offer free delivery for all orders within United Kingdom.

In what currency are the store products displayed?

  • All products displayed on our website are in GBP (£) . 

What is the delivery time?

  • Order deadline:  17:00 (GMT) Greenwich Mean Time (London)
  • Order Processing Time:  1-3 business days (Monday-Friday) for order to ship (you will be notified and receive your tracking code once we have shipped your order).
  • Delivery time:  5 to 8 working days (Monday to Friday) for the order to arrive at your home.

What is the deadline for filing a declaration?

  • You can return items within 30 days of receipt.

Contact Us

Store NameTilmann Fashion
Business address: Keizershof 9, 6834DG Arnhem, The Netherlands

Phone number: +310681159571
E-mail:  info@tilmannfashion.com

Monday - Friday: 08:00 am - 5:00 pm 
(GMT) Greenwich Mean Time (London)

We will reply to your messages within 24 hours on business days.